FilePe is committed to protecting your privacy and securing your documents. This policy explains how we handle your personal information and documents when you use our WhatsApp-based document management service.
1. Information We Collect
a. Personal Information
We collect and store:
- WhatsApp phone number
- Name (as provided in WhatsApp)
- Email address (for premium features)
- Payment information (processed by Razorpay)
b. Documents and Content
We store and process:
- Personal documents (Aadhaar, PAN, passport, etc.)
- Educational certificates
- Other documents you choose to store
- Document classification data
2. How We Use Your Information
Your information is used for:
- Operating our WhatsApp-based document storage service
- Processing payments through Razorpay
- Improving document classification accuracy
- Providing customer support
- Sending service updates and notifications
3. Document Security
We take document security seriously and implement the following measures:
- End-to-end encryption for document storage
- Secure server infrastructure
- Regular security audits
- Strict access controls
- Automated threat detection
4. Third-Party Services
We work with the following third-party services:
- WhatsApp - for service delivery
- Razorpay - for payment processing
- Cloud storage providers - for secure document storage
Contact Us
For privacy-related questions, contact us at: contact@kiwimesh.com